Customer Relationship Manager (ICT Industry) – Our client is looking for a customer relationship manager to join their team.

Duties and Responsibilities

The successful candidate will be responsible for making the sales force efficient by proper understanding of the product/services. Understanding the product benefits and advantages and should prepare strategies according to the sales force and should be able to execute those strategies at the right time. Finding out prospective customers/clients and new target segment and penetrate sales in that area. Converting leads to sales through good communication, follow-ups and positive attitude. Monitoring the situation of the market, ups and down, finding out the competitors, latest innovation of the products.

Qualifications and Experience

At least four plus years’ experience as an ICT Hardware, Software, Networking or any other similar position in a related field. Qualifications: at least a bachelor’s degree or Diploma in a business related field such as marketing, business, Information Technology or communications. Having a higher-level degree is valuable for professionals hoping to acquire higher managerial positions. Certified fully in CISCO, HP, Dell, IBM, Microsoft, APC, Matrix, etc. A generous salary package will be offered to the successful candidate.