• Job Status: Open

Our client is urgently looking for a Despatch Controller to join their team.

Supervision of drivers and pick packers.
Planning and prioritising of local delivery schedules adhering to client cut off times and as per invoice schedules
Organising teams for loading of vehicles in line with client invoices in the presence of security personnel
Responsible for verification of goods picked as per invoices before and during loading
Ensure processing of Goods Retuned Notes and forwarding to Inventory Controller and Receiving Clerk for sign off
Supervision of country orders in line with despatching procedures in the presence of service provider checker
Identification, prioritising and organising despatch of country orders and inter warehouse stock transfers
Ensure vehicle availability at all times
Monitoring vehicle movement and recording milage ensuring proper usage
Responsible for and ensuring loading capacity compliance as per vehicle mass
Keep track of the movement and progress of each driver and vehicle
Chart routes to be taken by drivers and ensure compliance to the predetermined routes
Modify predetermined routes when the need arises
Ensure good customer relations and liaison between Client Liaison Officers and Despatch section
Liaison with courier service providers and maintaining good client relations.
Ensure and control turnaround time for serving walk in clients
Maintain record of all invoices despatched, in que and returned invoices for filing as proof of delivery
Develop and ensure weekly reports on courier service
Develop sectional monthly reports
Assist in stock take as and when required
Any other duties as assigned by the supervisor

Key Skills
Excellent communicator
Ability to work under pressure
Organised
Excellent Customer service