Applications are invited from competent suitably qualified and experienced persons to fill in the position based at Corporate 24 Hospital Harare

Front Desk and Liaison Officer
Responsibilities:
• Answering the phone and receiving all patients and visitors
• Assist patients with all necessary paperwork
• Devise and maintain office systems, including data management and filing
• Maintain and promote client satisfaction through effective customer service, performance, initiation and accepting responsibility.
• Assist and participate in problem identification, data collection, reporting and development of action plans to improve performance.
• Respond to patients’, prospective patients, and visitor inquiries in a courteous manner
• Assist and participate in the implementation of ongoing unit performance.
• Provide action plans developed in response to complaints, suggestions and operational requirements
• Expected to have an up to date knowledge of the organisation and its activities.
• Maintaining the reception area clean and functional
• Any Other duties as may be assigned

Skills
• Ability to work under pressure
• Good Interpersonal skills
• Ability to work professionally, proficiently and efficiently in a timely manner
• Grooming and etiquette a must
• Fluent in English, Shona and Ndebele
• IT skills
• Excellent customer service skills

Qualifications
• Diploma in Marketing/ Business Administration/ Executive Secretarial or equivalent qualification
• Minimum of 2 years’ experience
• Previous medical background an added advantage