Monitoring, Evaluation, Accountability and Learning (MEAL) Officer: UKAC/ECID Project- Harare Zimbabwe

About us

Christian Aid is a humanitarian and development organization that insists the world can and must be swiftly changed to one where everyone can live a full life, free from poverty. We work globally for profound change that eradicates the causes of poverty, striving to achieve equality, dignity and freedom for all, regardless of faith or nationality. We are part of a wider movement for social justice. We provide urgent, practical and effective assistance where need is great, tackling the effects of poverty as well as its root causes.

About the Role

The role works within the International programmes department and the wider programme funding remit. The role is key in providing quality monitoring and evaluation oversight and accountability practice across the UK Aid Connect Programme, ‘Evidence and Collaboration for Inclusive Development’ (UKAC/ECID) in Zimbabwe. Role responsibilities include supporting alignment and adherence to the Core Humanitarian Standards (CHS). The role will provide accompaniment and support civil society organisations partners to develop community-based monitoring and evaluation approaches within the Global MEL framework of this programme, document evidence of change brought by the intervention using robust MEAL tools and methodologies. In terms of the accountability, the role will focus on establishing functional community- based feedback and complaints handling mechanisms, ensuring that the feedback loop is closed and the learning generated is disseminated and reflected upon throughout the project, partners and country programme. The role will provide in-country training and support on accountability to country programmes and partners, including maintaining records on accountability. A key delivery area for this role includes providing MEAL capacity building to CA staff and partners across the project and also support project reporting at all levels.

About you

You have experience working with a diverse portfolio of partners in consortiums. You have experience meeting the compliance and reporting requirements of institutional donors. Your expertise on programme MEAL management include inclusion, accountability and experience working with marginalised communities (women and people with disability). You are competent in the use of various monitoring, evaluation and learning tools and methodologies are able to strengthen partner capacity. You have a sound knowledge of accountability, governance, power and rights. You will have a degree in social sciences or related field.

This is the perfect opportunity for someone looking to make a difference, looking to be part of an exciting team of programme staff in Christian Aid and working in a hard-working friendly, open team.

Further information

This role requires applicants to have the right to work in Zimbabwe where this position is based. The incumbent must be a permanent resident in Zimbabwe. Successful candidate will be expected to start in January 2020.

Contract terms: Initial contract is fixed term for one year. Renewal subject to performance and availability of funding.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, sexual orientation, disability, religion or belief. Qualifying women and People with disability are strongly encouraged to apply.

You can expect a wide range of rewards and benefits and flexibility that will ensure you enjoy a good work/life balance.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

Question 1: Communicate effectively

Give us an example of a time when you communicated something complex in a way that could be easily understood by others

• What was the situation?
• What did you need to communicate effectively?
• How did you make sure the message was understood by others?
• What was the impact? How did you know you were successful?

Question 2: Deliver results

Tell us about a time when you had to make recommendations or take decisions after analysing data, information and other evidence

• What was the background? What recommendations or decisions did you have to take?
• What was your particular task or responsibility?
• What actions did you take? How did analyse the information and data?
• What was the outcome? Were you successful?

Question 3: Realise Potential

Please give us an example of when you shared your knowledge and skills to help other be more effective in their role

• What was the situation? What knowledge or skills did you have to share?
• What was your particular task or responsibility?
• What action(s) did you take to help someone(s)?

What were the results? Were you successful? How did you know

Question 4: Strive for Improvement

Describe a time when you made positive suggestions for a way forward despite being faced by challenges from others

• What was the context? What was your idea? Why did other challenge it?
• Where did you fit in? What was your role?
• What action(s) did you take? Why?
• What was the result? Were you successful? If so, how did you know?