Job Summary
We are looking for a receptionist, who will be the first point of contact for our company. he or she will administrative support across the organization. the individual will welcome guests and greet people who visit the business premises. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management are essential for this position This role may require working in shifts, so flexibility is a plus.

Duties And Responsibilities
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Qualifications And Experience
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite{ms excel , word
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
•Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
•Secretarial professional qualifications additional certification in Office Management is a plus

How To Apply suitable candidates should send their cvs to hiring@fivestarindustries.co.zw only shortlisted applicants will be contacted