at Recruitment Matters Africa
Location HARARE, Zimbabwe
Date Posted July 4, 2022
Category Operations
Job Type Full-time
Currency ZWD


  • Job Status: Open

Our client in the fast paced Retail industry is looking for a Retail Operations Manager to join their busy team.

Management of the day to day operations for all the shops under the ROM's portfolio
Setting and attainment of Turnover and Volume targets.
Responsible for managing Gross Profit against target.
Management of OPEX for the shops.
Ensuring Standard Operating Procedure compliance by all staff.
Maintaining stakeholder relationships- Suppliers and Customers.
Responsible for all HR issues such as recruiting, managing leave days and discipline Shop Staff.
Responsible for ensuring growth of their portfolio- identifying and opening new shops.

Key Skills
Must have strong excel and analytical skills
Excellent staff management and customer service skills.

  • Job Role: Retail Operations Manager
  • Industry: Retail / Wholesale / FMCG
  • Salary: Between USD 1500 - 2500 Gross- payable in ZWL

Required Skills

8 Years of Experience
At least 3 years in a managerial position.
At least 8 years’ experience in the sales/operations/retail industry.
A Degree in a relevant field of business or relevant work experience.
Knowledge of perishable product management will be an added advantag.

Additional Requirements

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