Senior Travel Consultant
| Location | Herare, Zimbabwe |
| Date Posted | February 26, 2020 |
| Category |
Administration
|
| Job Type |
Full-time
|
| Currency | ZWD |
Description
Our client within the Hospitality Industry is looking for a Senior Travel Consultant to join their team. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Duties And Responsibilities
Duties include:
* Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
* Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
* Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
* Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
* Collect deposits and balances
* Use promotional techniques and prepare promotional materials to sell itinerary tour packages
* Handle unforeseen problems and complaints and determine eligibility for money returns
* Attend conferences to maintain familiarity with tourism trends
* Create and update electronic records of clients
* Maintain relationships with key persons
* Keep financial statements and documents
* Reach the revenue and profit targets
Qualifications And Experience
Requirements:
* Proven working experience as a travel consultant
* Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
* Proficiency in English; knowledge of additional languages is an advantage
* Exemplary sales skills and customer oriented approach
* Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)