i am an experienced motor vehicle mechanic

l am  a qualified mechanic l did my four year apprentice training at Zimbabwe power company a parastatal and a Subsidiary of ZESA holding. l graduated from Harare poly technical collage in year 2015 were l was undertaking my National Certificate in MOTOR VEHICLE MECHANICS. l completed my course in 2018 and moved from the parastatal to work for a private company called Naija Motor Spares and Services where l excelled and l was promoted from mechanic to foreman and from foreman to  workshop manager in 2019. l left Naija early 2020 fore a company called RICH HOPE PANEL beaters and joined them as a Mechanic and l excelled there from being just a mechanic to becoming section leader in the Mechanical section and ultimately l ended up being the workshop Manager there as well in a short space of time. however l decided to leave Rich hope when l had registered my own company and an oppotunity had arisen for me to be a partner at Naija Motors my former employer were l am currently working as a General Manager

Last Resume Update February 26, 2021
Address Harare, Zimbabwe
E-mail wellingtonbanda60@gmail.com
Phone Number +263779668420

Experience

NAIJA MOTOR SPARES AND SERVICES
WORKSHOP MANAGER
Nov 2018 - Dec 2019
• Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
• Ensure supplies are ordered for each job. Ensure correct job numbers are used and that time records are correct.
• Manage inward goods, checking quantities, dispatching goods and receipting invoices
• Regularly report progress on each job and quickly communicate delays or concerns with the Operations manager. Report on manpower overruns or shortfalls.
• Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
• Work with the Operations manager to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
• Investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action.
• Develop and implement systems to record, file and store information pertaining to client enquiries.
• Identify staff that require on-going training and implement training opportunities to ensure their skills are improved.
• Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
• Promote a Health and Safety culture within the business
• Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
• Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
• Receive and review feedback from customers and follow up to ensure customer satisfaction.
• Plan and prepare annual budget for the department and facilities, scheduling expenditures, analysing variances and initiating corrective actions. Follow up closely during implementation.
NAIJA MOTOR SPARES AND SERVICES
WORKSHOP MANAGER
Nov 2018 - Dec 2019
• Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
• Ensure supplies are ordered for each job. Ensure correct job numbers are used and that time records are correct.
• Manage inward goods, checking quantities, dispatching goods and receipting invoices
• Regularly report progress on each job and quickly communicate delays or concerns with the Operations manager. Report on manpower overruns or shortfalls.
• Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
• Work with the Operations manager to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
• Investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action.
• Develop and implement systems to record, file and store information pertaining to client enquiries.
• Identify staff that require on-going training and implement training opportunities to ensure their skills are improved.
• Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
• Promote a Health and Safety culture within the business
• Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
• Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
• Receive and review feedback from customers and follow up to ensure customer satisfaction.
• Plan and prepare annual budget for the department and facilities, scheduling expenditures, analysing variances and initiating corrective actions. Follow up closely during implementation.

Education

Harare POLYTECHNICAL COLLAGE
AUTOMOTIVE ENGINEERING DIPLOMA
Mar 2020 - Current
Automotive Engineering Technicians assist engineers in determining the practicality of proposed product design changes and plan and carry out tests on experimental test devices or equipment for performance, durability, or efficiency. They also document test results, using cameras, spreadsheets, documents, or other tools.

Other tasks include:

Set up mechanical, hydraulic, or electric test equipment in accordance with engineering specifications, standards, or test procedures.
Read and interpret blueprints, schematics, work specifications, drawings, or charts.
Inspect or test parts to determine nature or cause of defects or malfunctions.
Monitor computer-controlled test equipment, according to written or verbal instructions.
Analyze test data for automotive systems, subsystems, or component parts.
Install equipment, such as instrumentation, test equipment, engines, or aftermarket products, to ensure proper interfaces.
Harare POLYTECHNICAL COLLAGE
AUTOMOTIVE ENGINEERING DIPLOMA
Mar 2020 - Current
Automotive Engineering Technicians assist engineers in determining the practicality of proposed product design changes and plan and carry out tests on experimental test devices or equipment for performance, durability, or efficiency. They also document test results, using cameras, spreadsheets, documents, or other tools.

Other tasks include:

Set up mechanical, hydraulic, or electric test equipment in accordance with engineering specifications, standards, or test procedures.
Read and interpret blueprints, schematics, work specifications, drawings, or charts.
Inspect or test parts to determine nature or cause of defects or malfunctions.
Monitor computer-controlled test equipment, according to written or verbal instructions.
Analyze test data for automotive systems, subsystems, or component parts.
Install equipment, such as instrumentation, test equipment, engines, or aftermarket products, to ensure proper interfaces.

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